How to increase website inbound leads by up to 75%
According to BIA/Kelsey’s latest research in call monetization, annual phone calls to businesses reach 162 billion by 2019. That’s more than double the roughly 77 billion calls generated last year from mobile devices. This might be surprising, with the rise of website chats and messaging.
Sales departments should be happy with that because inbound calls are the most valuable kind of leads and opportunities for new customers. This is especially true if you sell high margin B2B and B2C products, or when customers need a consultation before buying something very important.
Still, some people feel uncomfortable making phone calls. What are the reasons for this, and how can you eliminate those barriers and gain efficiency in your website? In this article, we will take you through some solutions.